The first quotation looked almost perfect. The basket matched the mood board. The price left room for a healthy retail margin. The supplier answered quickly and promised that production would be easy. Then the sample arrived. Its shape was slightly different from the photograph, the handles felt too light for the intended use, and the […]
The first sample arrived looking beautiful. The weave was neat, the color felt warm and natural, and the basket looked exactly right in the buyer’s showroom. Three months later, the full shipment told a different story. Some pieces leaned to one side. A few cartons carried a damp smell. The handles varied more than expected. […]
